Draft
TODO-LEGAL-REVIEW — This document is an outline awaiting legal review (including NDPA compliance). It is not the final text and must not be relied on.
Terms of service
Terms of service
The agreement between you and Evexia. Draft outline pending legal review.
1. The service
Placeholder — final wording pending review.
- Telehealth service for adults in Nigeria
- Not an emergency service
- Clinical decisions made by licensed clinicians; treatment is not guaranteed
2. Eligibility and accounts
Placeholder — final wording pending review.
- Age and residency requirements
- Accurate information and account security
3. Clinical care
Placeholder — final wording pending review.
- Clinician discretion to decline, refer or request more information
- Prescriptions dispensed only by licensed pharmacy partners
4. Payments and refunds
Placeholder — final wording pending review.
- Pricing in Naira shown before payment
- Refund and cancellation policy
5. Delivery
Placeholder — final wording pending review.
- Delivery availability varies by state
- Discreet packaging
6. Acceptable use
Placeholder — final wording pending review.
- Respectful communication with the care team
- No misuse of the platform
7. Liability
Placeholder — final wording pending review.
- Limitations permitted by Nigerian law
8. Governing law and disputes
Placeholder — final wording pending review.
- Laws of the Federal Republic of Nigeria
- Complaints process